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Blacklisting Patients

We can ‘blacklist’ patients for the following reasons (in emails we should not refer to this as blacklisting, but rather phrase it as “we are hereby ending our treatment with you effective immediately): 

  • Credit card chargebacks 
  • Rude and disrespectful behavior towards staff (that relates more so to our regular MAT patients), despite at least 1 warning 
  • Booking the wrong appointment repeatedly despite warning 
  • Double-dipping (parallel opioid prescriptions from different doctors, this includes buprenorphine rx from different doctors) 
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