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Provider Training Walkthrough/Troubleshooting

0:00 – Introduction

1:52 – How to add a shift

4:05 – How to prevent new bookings

6:00 – Patients seen per hour

7:05 – Screening visits & visit remarks

8:50 – PRE-charting

9:30 – Patient questionnaire

10:05 – Begin PHONE visit demo

13:22 – How to put a patient back in the queue

14:00 – Chart overview: Patient alerts

16:05 – Chart overview: Encounter notes

20:30 – Chart overview: ICD-10 codes

21:25 – Rx refills

23:09 – eRx: TREAT

24:07 – eRx: Honeybee Health

25:42 – eRx: continued/Rx History

27:00 – eRx: sending in/adding Rx

36:20 – Chart overview: Incomplete notes

36:51 – Chart overview: General Info., Treatment

38:10 – Chart overview: Patient’s past visits

39:10 – Chart overview: Intake forms

39:41 – Chart overview: Media, Labs, Test results

40:22 – Patient cancellations/visit credit

41:52 – Patient queue

42:35 – Ending visits pt.1

44:15 – Visit demo (Patient POV)

46:10 – VIDEO demo

46:36 – Ending visits pt. 2/Provider’s past visits/addendum

48:40 – Contacting patient support

ID.me verification

TREAT (see below)

Quick Start Guide

Getting Started (Prescriber Onboarding)

Table of Contents