Provider Training Walkthrough/Troubleshooting
0:00 – Introduction
1:52 – How to add a shift
4:05 – How to prevent new bookings
6:00 – Patients seen per hour
7:05 – Screening visits & visit remarks
8:50 – PRE-charting
9:30 – Patient questionnaire
10:05 – Begin PHONE visit demo
13:22 – How to put a patient back in the queue
14:00 – Chart overview: Patient alerts
16:05 – Chart overview: Encounter notes
20:30 – Chart overview: ICD-10 codes
21:25 – Rx refills
23:09 – eRx: TREAT
24:07 – eRx: Honeybee Health
25:42 – eRx: continued/Rx History
27:00 – eRx: sending in/adding Rx
36:20 – Chart overview: Incomplete notes
36:51 – Chart overview: General Info., Treatment
38:10 – Chart overview: Patient’s past visits
39:10 – Chart overview: Intake forms
39:41 – Chart overview: Media, Labs, Test results
40:22 – Patient cancellations/visit credit
41:52 – Patient queue
42:35 – Ending visits pt.1
44:15 – Visit demo (Patient POV)
46:10 – VIDEO demo
46:36 – Ending visits pt. 2/Provider’s past visits/addendum
48:40 – Contacting patient support
TREAT (see below)